At Mirthuni Apparel Sourcing Service, we aim to provide high-quality apparel resources - including editable techpacks, size charts, and documentation templates - to support fashion brands and manufacturers.

Since all our products are digital files, they are delivered instantly after checkout. Please read our policy carefully before completing your download or purchase.

1. Digital Downloads

Once a file (such as a PDF, Excel sheet, or template) has been downloaded or accessed, it cannot be returned, exchanged, or refunded.
We recommend reviewing the product descriptions and previews thoroughly before initiating a download.

2. Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us within 7 days of the transaction. We’ll review your case and issue a full refund for the duplicate order after verification.

3. File Access Issues

If you encounter any issues downloading your file or if the link does not work as intended, please email us at info@massindia.in with your order details.
We’ll promptly resend your download link or provide alternative access.

4. Wrong File or Broken Download

In the unlikely event that an incorrect or corrupted file is delivered, we’ll ensure it’s corrected immediately at no extra cost.
Our goal is to make sure you receive the exact resource you selected.

5. Contact for Assistance

For any questions related to returns, refunds, or file access, please reach out to:
📧 info@massindia.in
🌐 https://shop.massindia.in | https://massindia.in/

We respond to all inquiries within 24–48 hours (Monday–Saturday).

6. Non-Refundable Items

Free downloadable resources (₹0.00 products) are not eligible for refunds or replacements, as they are delivered instantly without payment processing.